Cancellation Policy

You can request cancellation before your order ships. Contact support@vintaforkhome.com or +1 (408) 218-2068 with your order number. We confirm the cancellation by email.

For a confirmed cancellation before shipment, we issue a full refund to the original payment method within 10 calendar days after confirming the cancellation. We email confirmation when the refund is issued. Your bank or payment provider controls when the credit appears in your account.

After shipment, the order is handled as a return after delivery under our Return and Refund Policy. We pay shipping for approved returns.

For an address correction, please contact us before shipment. We confirm whether the address has been updated.

If we cancel an order because an item is unavailable, payment cannot be authorized, or an order contains an error we cannot resolve with you, we notify you. Any payment collected is refunded in full to the original payment method.

Customer service hours: Monday–Friday, 10:00 AM–6:00 PM Eastern Time, excluding U.S. federal holidays.