Shipping policy
This Shipping Policy explains where we ship, the cost of standard shipping, and the time normally required to process and deliver orders placed through Vintage Fork Home.
Shipping area
We ship only to eligible street addresses in the contiguous 48 United States. We do not ship to Alaska, Hawaii, Puerto Rico, other U.S. territories, PO Boxes, or APO/FPO addresses. We do not offer international shipping.
Shipping cost
Standard shipping is free for eligible orders delivered within our shipping area. Applicable sales tax is calculated at checkout based on the order and delivery address. If an optional expedited service is offered, its price and estimated delivery time will be displayed before payment.
Order cutoff and handling time
The daily order cutoff is 6:00 PM Eastern Time, Monday through Friday. Orders placed after the cutoff, on weekends, or on U.S. holidays begin processing on the next business day. Orders normally require 1-2 business days to process before shipment. Business days are Monday through Friday, excluding U.S. federal holidays.
Transit and estimated delivery
After shipment, standard transit normally takes 3-7 business days. The normal total estimated delivery time is therefore 4-9 business days after an eligible order is placed before the daily cutoff. Delivery dates are estimates and are not guaranteed. Severe weather, carrier disruptions, address problems, peak periods, or events outside our reasonable control may cause delays.
Carriers and tracking
Orders may ship through UPS, USPS, or FedEx. We select the carrier and service based on the package, destination, and available service. When the order ships, tracking information is sent to the email address provided at checkout. Tracking may take up to 48 hours to show its first carrier scan.
Shipping origin
Orders are processed from our business and shipping address at 9091 Westview Rd, Lone Tree, CO 80124, United States. We may use third-party carrier facilities while a shipment is in transit, but the customer-facing shipping terms remain those stated in this policy.
Address accuracy and changes
Customers are responsible for providing a complete and accurate delivery address. Contact us immediately if an address needs correction. We will try to update an address before shipment, but changes are not guaranteed. We do not redirect packages after shipment. Additional charges caused by an incorrect or incomplete address may be deducted from a refund where permitted by law and where the error was supplied by the customer.
Missing delayed or damaged packages
If tracking shows an unusual delay, contact us and we will assist with a carrier inquiry. If tracking shows delivered but the package cannot be located, check the delivery area and household members, then contact us promptly. If a package arrives damaged, retain the item and packaging and email photographs of the product, package, and shipping label so we can review the claim.
Contact and business information
Vintage Fork Home
Operated by Vintage Fork LLC
9091 Westview Rd, Lone Tree, CO 80124, United States
Email: support@vintaforkhome.com
Phone: +1 (408) 218-2068
Customer service hours: Monday-Friday, 10:00 AM-6:00 PM Eastern Time
Website: https://vintaforkhome.com