Frequently Asked Questions

ORDERS · SHIPPING · RETURNS

Frequently Asked Questions

Helpful information about shopping with Vintage Fork Home.

Effective date: September 11, 2026

Orders and Delivery

Where do you ship?

We ship only to eligible street addresses in the contiguous 48 United States. We do not ship to Alaska, Hawaii, Puerto Rico, other U.S. territories, PO Boxes, APO/FPO addresses, or international destinations.

How much is standard shipping?

Standard shipping is free for eligible orders within our shipping area.

How long does delivery take?

Orders normally require 1–2 business days to process and 3–7 business days in transit. The usual total estimate is 4–9 business days.

Which carriers do you use?

Orders may ship with UPS, USPS, or FedEx. Carrier selection depends on the package, destination, and available service.

Will I receive tracking?

Yes. Tracking information is sent by email after shipment. It may take up to 48 hours to display the first carrier scan.

Returns and Refunds

What is the return period?

You may request a return within 30 calendar days after delivery. Contact us before mailing the product.

What condition must a return be in?

The product must be unused, uninstalled, complete, and returned with its original packaging, manuals, hardware, and accessories.

Who pays return shipping?

Vintage Fork Home pays the shipping cost for approved returns and provides a prepaid return label. We do not charge a restocking fee.

When will I receive my refund?

Approved refunds are issued to the original payment method within 10 business days after inspection. Your bank may require additional posting time.

Do you accept exchanges?

Yes. Exchanges are accepted within the 30-day return period and are subject to product availability.

Customer Service

Email support@vintaforkhome.com or call +1 (408) 218-2068.

Monday–Friday, 10:00 AM–6:00 PM Eastern Time.